'배달의민원' 서비스로 국내외 민원처리 편의성 높여

'배달의민원' 브랜드로 널리 알려진 한국통합민원센터가 지난 16일 삼성동 코엑스 오디토리움에서 열린 제43회 국가생산성대회에서 산업통상자원부장관 표창을 수상했다. 국가생산성대상은 산업통상자원부가 주최하고 한국생산성본부가 주관하는 행사다.

소비자들이 손쉽게 국내외 민원서류를 발급받을 수 있게 한 점을 높게 평가받았다. 국내 최초로 해외 민원 서류를 대행할 수 있는 서비스를 내놓았다는 점도 평가에 긍정적인 영향을 줬다.

이영우 한국통합민원센터 대표는 "다양한 데이터 처리 기술을 서비스에 적용하고 있다"며 "차별화된 비즈니스 모델을 만드는데 힘쓰겠다"고 말했다.

https://www.hankyung.com/it/article/201910172514j


(Eng.ver)

KICPC, awarded the Minister of Commerce, Industry and Energy Award at the National Productivity Competition

Increase the convenience of handling complaints at home and abroad with the 'Delivery of Complaints' service



The KICPC, widely known as the 'Delivery of Complaints' brand, received the Minister of Trade, Industry and Energy's Commendation at the 43rd National Productivity Competition held at the COEX Auditorium in Samseong-dong on the 16th. The National Productivity Awards are organized by the Ministry of Trade, Industry and Energy and hosted by the Korea Productivity Center.

It was highly regarded for making it easy for consumers to issue domestic and foreign complaint documents. It also had a positive effect on the evaluation that it was the first in Korea to offer a service that can handle foreign complaints.

"We are applying various data processing technologies to services," said Lee Young-woo, representative of the Korea Integrated Civil Service Center. "We will try to create a differentiated business model."

Source
https://www.hankyung.com/it/article/201910172514j